Privacy policy

JETON EXPRESS SERVICE privacy policy for JetonEtsy.

Operating entity: JETON EXPRESS SERVICE (HONGKONG) LTD. JetonEtsy and JetonDock are service projects of the same company. This policy applies to the JetonEtsy website, inquiries and services, effective August 31, 2026.

01

Scope and project relationship

JetonEtsy focuses on supplier cases, product preparation, custom packaging and category-specific fulfillment. JetonDock focuses on purchasing support, warehouse consolidation and parcel forwarding. Information may be handled across both project workflows when necessary to respond to or perform the requested service; the legal controller remains the same company.

02

Information we collect

We may collect information you provide directly, including your name, business contact details, company information, product or supplier links, specifications, artwork, order quantities, destination, shipping details and correspondence. When a service proceeds, records may also include quotations, invoices, payment status, recipient details, customs information, inspection evidence and tracking events.

03

Technical and website data

The website or its hosting and security providers may process IP address, browser and device information, access time, requested pages, referral source, security events and cookie preferences. We use only the cookies or analytics needed for functionality, security and measured site improvement.

04

How information is used

Information is used to answer inquiries, assess product and route eligibility, prepare quotations, coordinate suppliers and approved service modules, arrange receiving, inspection, packaging, storage and delivery, maintain records, prevent fraud and comply with legal or customs obligations.

05

Sharing and service providers

We do not sell personal information. Relevant information may be shared only as needed with selected factories, warehouse and inspection providers, packaging suppliers, payment or professional advisers, customs brokers, carriers, cloud providers and authorities legally entitled to receive it.

06

Cross-border processing

Cross-border sourcing and logistics may require information to be processed in Hong Kong, Mainland China, the destination country and locations used by service or technology providers. We apply appropriate operational and contractual safeguards according to the information and applicable law.

07

Retention and security

Records are retained while needed for inquiries, active services, disputes and applicable tax, customs, accounting or legal requirements. Reasonable technical and organizational safeguards are used, but no transmission or storage method can be guaranteed completely secure.

08

Your choices and rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection to certain processing, and may opt out of marketing communications. Legal or operational retention duties may limit some requests.

09

Third-party links and minors

Links to marketplaces, factories, carriers or other websites are governed by their own privacy practices. JetonEtsy is intended for business users and adults and does not knowingly collect information from children under 18.

10

Updates and contact

We may revise this policy and will publish the updated date on this page. Privacy questions and rights requests may be sent to jetonship@gmail.com. Registered contact address: Wing Shing Industrial Building, 26 Ng Fong St, San Po Kong, Kowloon, Hong Kong.